Terms of service

IMPORTANT — PLEASE READ CAREFULLY:

These Terms of Use constitute a legally binding agreement between you and This Is Earth Inc. By booking, accessing, or using the Service, you are deemed to have read, understood, and agreed to be bound by all provisions of these Terms.

These Terms of Use (the “Terms”) govern the relationship between This Is Earth Inc. (the “Company”) and all individuals, corporations, organizations, or other entities, or their duly authorized representatives, who access, book, or use the video recording, digital archiving, long-term storage, and future delivery services provided by the Company (collectively, the “User” or “Customer”).

These Terms are intended to comply with the Act on Specified Commercial Transactions, the Consumer Contract Act, the Civil Code of Japan, the Act on the Protection of Personal Information (APPI), the General Data Protection Regulation (GDPR), and all other applicable laws and regulations.

Article 1 (Definitions)

For the purposes of these Terms, the following terms shall have the meanings set forth below.

• “Company”
  This Is Earth Inc., including its officers, directors, employees, agents, contractors, subcontractors, and successors.
• “Customer”
  Any individual consumer, corporation, medical institution, educational institution, local government entity, alumni association, or any other individual or organization entering into a transaction with the Company.
• “Participant”
  Any individual who is physically present at, or directly involved in, a recording session.
• “Service”
  All services provided by the Company, including but not limited to a professional 12-minute video recording session, digital editing/post-production, long-term digital archiving, future delivery, and optional Blu-ray disc production.
• “Service Fee”
  The total amount payable by the Customer to the Company as consideration for the Service.
• “Recording Date and Time”
  The confirmed date and time scheduled for a video recording session.
• “Deliverable”
  The video content produced for delivery to the Customer or designated recipient after final processing, quality confirmation, and archiving have been completed.
• “Personal Data”
  Any information relating to an identified or identifiable natural person, as defined under applicable international data protection laws, including the Act on the Protection of Personal Information (APPI) and the General Data Protection Regulation (GDPR).
• “Sub-processor”
  A third-party entity engaged by the Company for the purpose of processing Personal Data, including but not limited to Shopify Inc. and DocuSign Inc.
• “Intellectual Property Rights”
  All rights relating to intellectual property, including patents, copyrights, trademarks, trade secrets, moral rights, and any other intellectual property rights, whether registered or unregistered.
• “Force Majeure Event”
  Any event beyond the reasonable control of the affected party, including but not limited to natural disasters, pandemics, government orders, and widespread infrastructure failures.
• “Confidential Information”
  Any non-public information disclosed by one party to the other party in connection with these Terms or the Service.
• “Cooling-Off Period”
  The statutory withdrawal period under Article 15-2 of the Act on Specified Commercial Transactions.
• “Close Relative”
  The Customer’s spouse or legally recognized partner, children including adopted children and stepchildren, parents, and siblings. Under these Terms, the role of a Close Relative is strictly limited to confirming the Customer’s death or legal incapacity to the Company when necessary to initiate future delivery. Unless separately designated in writing by the Customer as a beneficiary or designated recipient before the execution of future delivery, a Close Relative shall not, under any circumstances, have any right to access, claim, view, redirect, receive, or possess the Deliverable.
• “Companion”
  An individual who is present at the studio recording session for assistance or observation purposes and who does not appear in or participate in the recording itself. A Companion is distinguished from a “Participant” as defined in Article 1.
• “Individual Customer”
  A natural person who books the Service for personal, family, or private use and completes the application and payment process through the Company’s official Shopify storefront. Individual Customers are subject to the published prices displayed at checkout and shall be bound by these Terms upon completion of the Shopify checkout process.
• “Corporate Customer”
  A company, corporation, partnership, institution, municipality, alumni association, non-profit organization, or other legal entity that books the Service for organizational or institutional use. Corporate Customers are subject to a written quotation separately issued by the Company and shall be bound by these Terms when such quotation is executed through DocuSign or an equivalent electronic signature platform.
• “Calendar Day”
  A consecutive day counted with reference to the scheduled recording date.

Article 2 (Company Information)

• Company Name
  This Is Earth Inc.
• Representative Director
  Katashi Nishida
• Head Office Address
  Win Aoyama 942, 2-2-15 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
• Telephone Number — Japan
  03-5734-1171
• Telephone Number — International
  +81-3-5734-1171
• Email
  support@this-is-earth.com
• Support Hours
  Weekdays: 10:00–20:00 Japan Standard Time (JST)
• Jurisdiction
  Japan — Tokyo District Court as the court of first instance

Article 3 (Formation of Contract, Scope of Application, and Eligibility)

Article 3.1 (Acceptance of Terms — Individual Customers)

An Individual Customer shall be deemed to have agreed to all provisions of these Terms by completing the checkout process on the Company’s official Shopify storefront. Acceptance is finalized at the time payment is completed. By completing checkout, the Individual Customer confirms that they have read, understood, and agreed to be bound by the Terms published at the time of purchase. A recording session shall not be confirmed or scheduled until payment has been confirmed through the Shopify checkout process and all applicable booking requirements have been completed.

Article 3.2 (Acceptance of Terms — Corporate Customers)

A Corporate Customer shall be deemed to have agreed to all provisions of these Terms by executing a written quotation issued by the Company through DocuSign or an equivalent legally recognized electronic signature platform. The executed quotation shall constitute a binding service agreement incorporating these Terms by reference. If there is any conflict between the written quotation and these Terms, the quotation shall prevail to the extent of such inconsistency. A recording session shall not be confirmed or scheduled until the quotation has been fully executed through DocuSign and the agreed deposit or full payment has been received by the Company.

A Corporate Customer may initiate the quotation process by submitting an inquiry through the Company’s official website or by contacting business@this-is-earth.com. Submission of an inquiry or participation in a preliminary consultation shall not be legally binding on either party. A binding service agreement shall be formed only when the written quotation has been fully executed by both the Company and the Corporate Customer through DocuSign or an equivalent electronic signature platform and the agreed deposit or full payment has been received by the Company.

Article 3.3 (Representation and Warranty of Participant Consent in Group Recordings)

When the Service is booked as a group recording session involving multiple Participants, the Customer or representative applicant making the booking represents and warrants, as a condition of booking, that:

• (a) they have the authority to act on behalf of all Participants in the group;
• (b) all Participants have been fully informed of the nature of the Service, including recording, storage, and future delivery; and
• (c) all Participants have given free, informed, and voluntary consent before the start of the recording session.

The Company may rely on this warranty without separately confirming consent from each Participant.

The Customer and representative applicant shall jointly and severally indemnify the Company against any claims, losses, or liabilities arising from any allegation by a Participant that proper consent had not been obtained prior to the recording session.

Article 3.4 (Eligibility)

Individual Customers must be at least 18 years of age. Minors may participate only with the express consent of a parent or legal guardian. Corporate Customers must be legally established and validly existing entities.

Article 3.5 (Scope of Application)

These Terms apply to all Customers regardless of nationality or country of residence. The Company reserves the right, at its sole discretion, to refuse to provide the Service to any Customer, including where false statements, fraudulent conduct, or non-compliance with these Terms is suspected.

Article 4 (Description of the Service)

Article 4.1 (Basic Service)

The Company provides a professional 12-minute video recording service and the recording experience as its primary purpose, with long-term digital storage and future delivery provided as ancillary functions. The Service is designed for individuals, families, and organizations that wish to create video messages with enduring value intended to be delivered at a specified future date or upon the occurrence of a specified event. The Service is provided to Individual Customers through the Company’s official Shopify storefront and to Corporate Customers through the official Shopify storefront and a separately discussed quotation process. Applicable prices, payment methods, and contract procedures differ depending on these two customer categories, as set forth in Articles 3 and 7 of these Terms.

• Basic Service
  Professional 12-minute video recording and long-term digital storage
• Recording Time
  The recorded video content shall be 12 minutes in length, and the total duration of the recording session may differ from this.
• Domestic Service Fee — Individual Customers in Japan
  JPY 120,000 excluding 10% consumption tax
• Total Domestic Price Including Tax
  JPY 132,000
• International Service Fee — Individual Customers
  An amount equivalent to JPY 120,000 in the applicable local currency, excluding applicable taxes
• Service Fee for Corporate and Organizational Customers
  Determined based on the number of Participants and a written quotation separately issued by the Company. Quotation requests may be sent to business@this-is-earth.com.
• Blu-ray Option — Additional Service
  JPY 8,800 including tax
• Primary Delivery Method
  Digital delivery by email at no additional charge
• Optional Physical Media Delivery
  Blu-ray disc delivery by carrier, subject to separate shipping charges.

Article 4.2 (Included Services)

• Pre-recording consultation and session explanation
• One professional recording session of 12 minutes at the Company’s studio
• Use of professional studio facilities, including lighting, audio, and camera equipment
• Post-production quality confirmation and digital encoding
• Long-term secure digital archiving of the final Deliverable
• Future delivery based on the agreed date, time, or triggering event using the method selected by the Customer
• One free re-recording only in the event of a technical failure attributable solely to the Company

Article 4.3 (Excluded Items)

• Consumption tax at 10% and any applicable local taxes
• Blu-ray disc production costs and physical delivery costs
• Rescheduling fees, if applicable, as set forth in Article 11
• Travel expenses, accommodation expenses, or additional fees for location recording
• Customs duties, import taxes, or additional cross-border delivery charges for international physical delivery

Article 4.4 (Future Delivery Framework)

The Customer may designate, at the time of application for the Service or thereafter in writing, a triggering event for future delivery. Future delivery shall be triggered by any of the following:

• (a) a specific calendar date designated by the Customer;
• (b) a specified number of years from the Recording Date and Time;
• (c) a major life event such as graduation, marriage, or a milestone birthday;
• (d) the death of the Customer or a designated Participant; or
• (e) an emergency event designated by the Customer in writing.

The Customer shall be solely responsible for providing complete and accurate information regarding future delivery instructions. The Company shall make reasonable efforts to carry out delivery in accordance with such instructions, but shall not be liable for any failure of delivery caused by inaccurate, outdated, or incomplete information provided by the Customer.

Article 4.5 (Nature and Limitations of the Service)

The Service is provided solely for the purpose of recording and preserving personal life messages, reflections, and communications.

The Service is not a legal service, notarial service, or estate planning service.

The Deliverable shall not constitute, and shall not be interpreted as, a legally binding will, testament, codicil, or testamentary document under Japanese law or any other jurisdiction. The Company makes no representation or warranty that any recorded content will have legal effect with respect to property rights, inheritance, asset distribution, or any other matter governed by succession law.

Customers who wish to create a legally valid will or testamentary document must consult a qualified legal professional independently of the Service.

Article 4.6 (Completion of Service Performance and Ancillary Services)

• 1. The Company’s primary contractual performance under the Service shall be completed when the recording session has been conducted for the Customer and the initial data provision based on such recording has been completed.
• 2. The Service is structured as an immediately provided service centered on the provision of the recording experience, and upon completion of the recording session, the Company’s primary obligations shall be deemed fulfilled.
• 3. Long-term digital storage, future delivery, and similar functions are provided as ancillary services to improve Customer convenience and are positioned as supplementary functions independent of the principal contractual performance of the Service.
• 4. The ancillary services described in the preceding paragraph shall be provided within reasonable technical and operational limits, and the nature of such ancillary services shall not alter or extend the timing of contractual performance of the Service as a whole.

Article 5 (Industry-Specific Special Provisions)

In addition to the general provisions of these Terms, the following industry-specific special provisions shall apply to Customers using the Service as organizations or corporations.

Article 5.1 (Medical Sector)

Customers in the medical sector must ensure that any recording involving patients complies with all applicable medical laws, regulations, and professional ethics guidelines. Prior to recording, valid informed consent must be obtained from all patients or their representatives.

Article 5.2 (Educational Institutions and Public Sector)

Customers in the education sector must obtain appropriate consent from guardians or legal representatives where minors appear in recorded video content. They must also comply with all applicable education-related laws and regulations and the internal rules of each institution.

Article 5.3 (Finance, Technology, Manufacturing, Transportation, Hospitality, Real Estate, and Retail Sectors)

Customers in these sectors must ensure that recorded content complies with all applicable laws, regulations, and industry-specific requirements, including obligations relating to data protection. Customers shall bear full responsibility for sector-specific compliance.

Article 5.4 (General Provisions — Applicable to All Industries)

All Customers must handle recorded content in accordance with applicable data protection laws, including APPI and GDPR. Customers must not use the Service for any illegal, fraudulent, or prohibited purpose under these Terms, and must promptly notify the Company of any inquiry from a regulatory authority that may relate to content recorded under this agreement.

Article 6 (Prohibited Acts and Studio Code of Conduct)

Article 6.1 (Prohibited Acts)

Customers must not use the Service for any of the following purposes:

• (1) Acts that violate applicable laws or regulations
• (2) Acts that infringe the intellectual property rights of third parties
• (3) Acts involving harmful, defamatory, harassing, fraudulent, or obscene content
• (4) Acts that encourage or facilitate criminal conduct
• (5) Acts that violate data protection laws or regulations
• (6) Acts that promote or incite discrimination or violence

Zero Tolerance:
The Company applies a strict zero-tolerance policy to content involving child exploitation, incitement of terrorism, or facilitation of serious criminal conduct. In the event of any violation, the Company will immediately suspend or terminate the Service and report the matter to the relevant authorities.

Article 6.2 (Studio Code of Conduct)

All Participants must comply with the following:

• Set all electronic devices to silent mode or airplane mode before recording begins
• Arrive at least 15 minutes before the scheduled recording start time
• Do not touch or move recording equipment, cameras, or studio facilities
• Do not bring hazardous materials into the studio premises
• Do not enter restricted areas reserved for staff
• Treat all staff members and other Participants with courtesy and respect
• Do not conduct personal video recording, live streaming, or screen recording without written permission

Bringing food or beverages into the recording area, smoking, or using electronic cigarettes during recording is prohibited. Any person who is visibly intoxicated or under the influence of drugs or other substances may not participate.

Article 6.3 (Attendance of Companions)

• (a) Prior Notice Requirement
  If the Customer intends to have a Companion attend the session, the Customer must notify the Company at the time of booking or no later than 48 hours before the scheduled start time of the recording session. The Company reserves the right to limit the number of Companions based on studio space, safety, and operational needs.
• (b) Limit on Companions
  Unless otherwise agreed in writing with the Company, only one Companion may be present in the studio for each recording session.
• (c) Conduct Obligations
  All Companions shall comply with the studio code of conduct set forth in Article 6.2. By entering the studio premises, Companions are deemed to have agreed to follow the instructions of Company staff. The Customer is responsible for ensuring that all Companions comply with these rules and shall bear all liability arising from any violation by a Companion.
• (d) Confidentiality
  Companions must treat all content recorded during the recording session as strictly confidential. Without the prior written consent of both the Customer and the Company, Companions must not record, photograph, live stream, or otherwise capture any part of the recording session or its content.
• (e) Minor Companions
  If a Companion is under 18 years of age, the Customer warrants that the minor’s parent or legal guardian has consented to the minor’s entry into the studio premises. The Company has the right to request proof of such consent. Minors must be supervised by the Customer or another adult at all times while on the studio premises.
• (f) Incidental Appearance of Non-Participants
  If a Companion intentionally or accidentally appears within the recording frame, the Customer shall be fully responsible for all consent, copyright, and privacy issues arising from such appearance. The Company shall not be liable for any appearance of a Companion in recorded content.
• (g) Right to Refuse Entry
  The Company reserves the right to refuse entry to, or require the removal of, any Companion if the Companion’s presence interferes with the recording session, violates these Terms, or is deemed by Company staff to be contrary to the safe and professional operation of the studio. Such removal shall not entitle the Customer to any refund or rescheduling, unless the Company’s action was not reasonably justified.

Article 6.4 (Measures in the Event of Violation)

In the event of a violation, the following measures may be taken: immediate suspension or termination of the session without refund, removal from the studio premises, forfeiture of all or part of the Service Fee, liability for damages, and reporting to law enforcement authorities where necessary.

Article 7 (Fees, Taxes, and Payment)

Article 7.1 (Fees for Individual Customers)

Individual Customers shall be subject to the published Service Fee displayed on the Company’s official Shopify storefront at the time of booking. The published fee includes all standard service items described in Article 4.2. The Company reserves the right to change published prices at any time. Revised prices apply only to new bookings and shall not affect bookings that have already been confirmed and paid for.

• Basic Service Fee — Japan
  JPY 120,000 excluding consumption tax
• Consumption Tax
  10% consumption tax: JPY 12,000
• Total Domestic Price Including Tax
  JPY 132,000
• International Service Fee
  An amount equivalent to JPY 120,000 in the applicable local currency, excluding local taxes
• Additional Blu-ray Disc Option
  JPY 8,800 including tax

Article 7.2 (Available Payment Methods)

Individual Customers:
Payments are processed only through the Company’s Shopify payment gateway. Available payment methods include Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. Payment is charged at checkout. Bank transfer is also available to Individual Customers subject to the conditions set forth in Article 7.5.

Corporate Customers:
Payment shall be made by bank transfer or other method agreed in the quotation. The full amount or agreed deposit must be received by the Company within the period specified in the quotation. The Company will not confirm the booking until payment has been confirmed.

Article 7.3 (Fees for Corporate and Organizational Customers)

Corporate Customers are not bound solely by the pricing structure published on Shopify. Service Fees for Corporate Customers are determined individually based on the scope of the booking, including the number of Participants, session requirements, and any additional services. The Company will issue a formal written quotation to the Corporate Customer before the booking is confirmed. The fee stated in the quotation becomes binding when executed by both parties through DocuSign. A Corporate Customer’s booking shall not be confirmed until the quotation has been fully executed and the agreed deposit or full payment has been received.

Article 7.4 (Changes in Number of Participants — Corporate Customers Only)

• Increase in Participants
  If the confirmed number of Participants in a recording session exceeds the number stated in the executed quotation, additional fees shall apply for each additional Participant based on the unit price set forth in the quotation. The Corporate Customer agrees that the Company may invoice such additional fees after the recording session.
• Decrease in Participants
  If the confirmed number of Participants in a recording session is lower than the number stated in the executed quotation, no refund or reduction of the Service Fee shall be made. The Service Fee shall be calculated based on the greater of (i) the number of Participants stated in the quotation, or (ii) the number of Participants who actually attended the recording session.
• Notification Obligation
  The Corporate Customer must notify the Company no later than 48 hours before the start time of the recording session if any change in the number of Participants is expected. Late notice shall not affect the fee adjustment provisions set forth in this Article.
• Group Size Tiers
  Service Fees for Corporate Customers are structured based on participant-number tiers set forth in the Company’s published corporate pricing table and finalized in the written quotation. Fees are calculated based on the maximum participant tier selected at the time of quotation. Even if the actual number of Participants on the recording date falls within a lower tier than the tier applied at the time of quotation, no refund or fee reduction shall be made.
• Enterprise Projects
  Bookings involving more than 100 Participants, or projects with unusual content, duration, or complexity, shall be subject to a fully customized quotation. Enterprise quotations are individually negotiated, and the standard participant-tier pricing structure does not apply. All enterprise projects require a separate custom service agreement incorporating these Terms by reference in addition to the standard written quotation.

Article 7.5 (Payment Terms)

• Bank Transfer
  Where applicable, full payment must be completed within 14 business days from the date of service application or execution of the quotation. If payment is not completed within this period, the booking will be automatically cancelled.
• Credit Card — Individual Customers Only
  Payment is charged at Shopify checkout.

In the event of late payment, the Company may charge late payment damages at an annual rate of 14.6% pursuant to the Civil Code of Japan, together with reasonable collection costs.

Payment processing fees, credit card fees, bank transfer fees, and foreign exchange conversion fees are non-refundable under any circumstances.

Article 7.6 (Bank Transfer — Supplementary Conditions)

• (a)
  All costs arising from bank transfers, including bank transfer fees, foreign exchange fees, intermediary bank fees, correspondent bank fees, receiving bank fees, and all other transaction-related costs, shall be borne solely by the Customer. The Company shall not be responsible for any amounts deducted by intermediary banks or receiving banks during the processing of international remittances.
• (b)
  Payment by bank transfer shall be deemed completed only when the full invoiced amount has been credited to the bank account designated by the Company and recorded as cleared funds. If any shortfall arises due to bank fees, exchange rate fluctuations, or other deductions, the Customer shall promptly pay such shortfall. Until the full invoiced amount is received as cleared funds, the Company shall have no obligation to provide the Service or confirm the booking.
• (c)
  For Corporate Customers making payment by international bank transfer, the Company recommends the use of SHA or OUR remittance instructions to minimize the risk of shortfalls. The Company shall issue a remittance confirmation within three business days after receipt of funds and specify any shortfall, if applicable. The Customer must pay such shortfall within five business days after receiving the notice.
• (d)
  For Corporate Customers, Japanese consumption tax, value-added tax (VAT), goods and services tax (GST), or any similar applicable taxes shall be determined based on the place of supply of the Service and applicable laws, and may be invoiced and collected separately from the Service Fee stated in the quotation where required by law.

Article 7.7 (Basic Participant Allowance and Excess Participants — Individual Customers)

The basic Service Fee for Individual Customers includes up to five Participants per recording session. If the confirmed number of Participants in a recording session exceeds five, additional fees shall be charged for each additional Participant based on the fees displayed on the Company’s official Shopify storefront at the time of booking. The Customer agrees that the Company may automatically charge such additional fees using the payment method used at checkout.

If the confirmed number of Participants is lower than the number declared at the time of booking, no refund shall be made. The Service Fee shall be calculated based on the greater of (i) the number of Participants declared at the time of booking, or (ii) the number of Participants who actually attended the recording session.

The Customer must notify the Company no later than 24 hours before the start time of the recording session if any change in the number of Participants is expected.

Article 7.8 (Additional Fees for Location Recording and Travel Expenses — Individual Customers)

If the Customer selects a location recording option, the additional fees displayed on the Company’s official Shopify storefront at the time of booking shall apply. Available location categories are as follows.

• (a) Studio Recording — Tokyo
  No additional location fee shall apply. Studio preparation, equipment setup, and session chairs are included in the basic Service Fee.
• (b) Location Recording within Tokyo
  The Company will travel to the designated recording location within Tokyo. Additional location fees shall apply based on the information listed on the Shopify storefront.
• (c) Location Recording within the Greater Kanto Area
  Additional location fees shall apply based on the written quotation. Such fees include travel expenses, equipment transportation costs, and operational coordination costs.
• (d) Remote Domestic Location Recording
  For locations requiring long-distance domestic travel, including travel by Shinkansen or aircraft, the Company will provide an individual quotation before confirming the booking. Transportation expenses, accommodation expenses, and equipment shipping costs will be itemized and separately charged through a Shopify draft order after written approval by the Customer.
• (e) Overseas Location Recording
  For overseas recording projects, the Company will provide an individual quotation in advance, including travel expenses, accommodation expenses, equipment shipping costs, and local transportation expenses. The final invoice amount may be subject to minor adjustments due to exchange rate fluctuations or changes in flight conditions; however, the Company shall notify the Customer of such differences before invoicing. All overseas individual quotations require the Customer’s written approval before the Company incurs any costs.
• (f) Additional Payments by Shopify Draft Order
  If additional fees arise due to location selection or changes in the number of Participants, the Company may issue a Shopify draft order to the Customer’s registered email address. Payment of the draft order shall constitute the Customer’s approval of such additional fees. The Company will not begin arrangements for location recording or overseas travel until the draft order has been paid in full.
• (g) Outdoor Recording Option — Individual Customers
  If the Customer selects an outdoor recording location, the additional fees displayed on the Company’s official Shopify storefront at the time of booking shall apply. Outdoor sessions are conducted using portable power and lighting equipment suitable for outdoor environments. The Customer acknowledges that outdoor recording may be affected by weather conditions, environmental factors, and local regulations beyond the Company’s reasonable control. If the Company determines that outdoor recording is difficult or unsafe due to such circumstances, the Company may take the following measures: (i) adjust the recording method or equipment configuration, (ii) change the location to a suitable indoor alternative, or (iii) reschedule the session to another mutually agreed date without additional charge. Where such changes are necessary, the Company shall notify the Customer as promptly as possible. Rescheduling of an outdoor session solely due to weather or environmental factors shall not constitute cancellation by either party, and the cancellation fee provisions set forth in Article 11 shall not apply.

Article 7.9 (Scheduling Options — Individual Customers)

• (a) Standard Scheduling
  Recording sessions are scheduled based on the studio’s ordinary availability at the time of booking. The Company shall use its best efforts to accommodate the Customer’s preferred date and time, but does not guarantee the availability of any specific schedule under standard scheduling.
• (b) Priority Scheduling
  If the Customer selects the priority scheduling option, the additional fee displayed on the Company’s official Shopify storefront at the time of booking shall apply. Under priority scheduling, the Company shall make reasonable best efforts to accommodate the Customer’s preferred date and time, including securing slots beyond ordinary availability. If the Company is unable to satisfy the priority scheduling request due to circumstances beyond its reasonable control, the Company shall either propose an alternative date of comparable convenience or refund only the additional priority scheduling fee. Priority scheduling does not guarantee any specific date or time.
• (c) After-Hours Sessions
  If the Customer selects an after-hours recording session, the additional fee displayed on the Company’s official Shopify storefront at the time of booking shall apply. After-hours sessions are provided during designated time slots listed on the Shopify storefront at the time of booking. After-hours availability depends on operational capacity and is not guaranteed. The Customer must arrive promptly at the designated session start time. Late arrival for an after-hours session may result in reduced recording time without any right to refund or rescheduling.

Article 7.10 (Additional Fees for Location Recording and Travel Expenses — Corporate / Organizational Customers)

For Corporate Customers, all location-related additional fees shall be individually determined based on the project details, recording location, and logistical requirements, and shall be set forth in the written quotation. Applicable location categories are as follows.

• (a) Studio Sessions — Tokyo
  No additional location fee shall apply. Studio preparation, equipment setup, and operation of session chairs shall be arranged and coordinated by the Company and included in the Service Fee set forth in the quotation.
• (b) Location Recording within Tokyo
  Additional location fees shall apply based on the written quotation. Such fees include equipment transportation, setup, and operational coordination.
• (c) Location Recording within the Greater Kanto Area Excluding Tokyo
  The Company will travel to designated recording locations within the Kanto region excluding Tokyo. Additional location fees, including transportation expenses and equipment transportation costs, shall apply.
• (d) Remote Domestic Location Recording
  For locations outside the Greater Kanto Area requiring substantial domestic travel, location additional fees shall be set forth in the written quotation. Such additional fees include transportation expenses, equipment shipping costs, accommodation expenses where necessary, and all related logistical coordination costs.
• (e) Overseas Recording Sessions
  For corporate recording sessions overseas, the total project cost, including international travel expenses, accommodation expenses, equipment shipping and logistics costs, and local operational coordination costs, shall be set forth in the written quotation. Overseas corporate recording sessions are subject to all terms applicable to Corporate Customers under these Terms. The Company shall provide a detailed cost breakdown for the Customer’s approval before confirming any overseas arrangements or incurring expenses.
• (f) Chair Operations
  The Company’s designated recording chair forms part of the standard recording environment for all recording sessions. For corporate recording sessions, costs related to transportation, setup, and operational coordination of the chair shall be included in the location additional fees set forth in the written quotation.
• (g) Outdoor Recording — Corporate Sessions
  If a Corporate Customer requests an outdoor recording environment, the outdoor session additional fee set forth in the written quotation shall apply. The conditions regarding outdoor recording set forth in Article 7.8(g) shall apply mutatis mutandis to corporate outdoor sessions. For large-scale outdoor recording sessions, additional costs for equipment, personnel, and logistical coordination shall be itemized in the written quotation.

Article 7.11 (Scheduling Options — Corporate Customers)

• (a) Standard Scheduling
  Recording sessions shall be scheduled based on ordinary availability within a reasonable period from the date of execution of the quotation. Under standard scheduling, the Company does not guarantee any specific date or time slot.
• (b) Advanced Scheduling
  If a Corporate Customer requires scheduling for a session planned three to six months in advance, the advanced scheduling additional fee set forth in the written quotation shall apply. Under this option, the Company shall provide priority scheduling coordination and allocate internal resources to accommodate the Customer’s planned schedule.
• (c) Reserved Scheduling
  If a Corporate Customer wishes to secure a recording date exclusively, the reserved scheduling additional fee set forth in the written quotation shall apply. Under this option, the Company guarantees that the reserved date will be exclusively secured for the Customer’s session, including reallocating other schedules where necessary. If the Company is unable to fulfill the reserved scheduling due to circumstances within its reasonable control, the Customer shall be entitled to a full refund of the reserved scheduling additional fee and priority rescheduling without additional charge. Force Majeure Events as defined in Article 15 shall not be subject to this remedy.
• (d) Customer Cancellation of Reserved Date
  If a Corporate Customer cancels a reserved scheduling booking, the reserved scheduling additional fee shall be non-refundable regardless of the timing of cancellation, because the Company has foregone other scheduling opportunities in order to secure the reserved date.

Article 8 (Delivery of Video and Post-Delivery Handling)

Article 8.1 (Delivery Method)

• Digital Delivery — Primary and Standard Method
  The Deliverable shall be transmitted electronically to the email address designated by the Customer. No additional fee shall apply.
• Physical Delivery by Blu-ray Disc — Optional
  This option is selected at the time of service application. Additional fee: JPY 8,800 including tax. Prior to physical delivery, a written shipping quotation will be presented and requires the Customer’s approval. International delivery may be subject to customs inspection, import duties, and delivery restrictions.

Article 8.2 (Delivery Timing)

Unless otherwise agreed with respect to a specific future delivery date or triggering event, the Company shall endeavor to provide the Deliverable within 30 Calendar Days from the recording date. For future delivery services, the Deliverable shall be sent on the date designated by the Customer or upon occurrence of the applicable event.

Article 8.3 (Customer Responsibility)

The Customer shall be solely responsible for ensuring that the designated recipient is aware of and consents to receiving the video content. The Customer must provide complete, accurate, and up-to-date recipient information. For future delivery services, changes to recipient information must be submitted in writing to release@this-is-earth.com.

Article 8.4 (Content Retention)

The Company shall retain a secure digital backup of recorded content for 90 Calendar Days after confirmation of delivery, after which such data shall be securely and permanently deleted. The Customer may request early deletion or extension of the retention period in writing.

Article 8.5 (Recipient Verification)

For future delivery services, the Company reserves the right to require identity verification of the designated recipient before delivering the Deliverable. In particular, where a significant period has elapsed since the recording date, or where delivery is triggered by a specific event, the Company may require such verification no later than 10 days before delivery.

Article 8.6 (Delivery upon Customer’s Death)

• (a) Notice of Death
  A Close Relative of the Customer who has been verified by the Company may notify the Company of the Customer’s death by written notice to release@this-is-earth.com. Such notice shall include a certified copy of a death certificate, a notarized affidavit, or equivalent legal documentation recognized under applicable law, but is not limited thereto. The sole purpose of this notice is to confirm the Customer’s death and initiate the delivery procedure.
• (b) No Access to Deliverable by Close Relative
  A Close Relative who submits a notice of death shall not, under any circumstances, have any right to access, view, receive, forward, or possess the Deliverable. Submission of death-related documentation shall not grant any right or interest in the contents of the Deliverable.
• (c) Delivery Limited to Designated Recipient
  Once the Customer’s death has been confirmed, the Company shall deliver the Deliverable only to the recipient designated in the Customer’s most recent written instructions. A Close Relative may not change, redirect, or object to the designated recipient unless separately designated in writing by the Customer as a recipient or beneficiary prior to the future delivery event.
• (d) Disputes among Close Relatives
  If a dispute arises among Close Relatives regarding the identity or entitlement of the designated recipient, the Company shall have no obligation to adjudicate such dispute. The Company reserves the right to withhold delivery and securely retain the Deliverable until the dispute is resolved by written agreement of all disputing parties or by order of a court with jurisdiction. The Company shall not be liable for any delay, loss, or damage arising from withholding delivery under such circumstances.
• (e) Protection of the Company
  The Company shall not be liable for any delivery of the Deliverable made in good faith to the designated recipient in accordance with the Customer’s written instructions, even if a Close Relative or any other third party asserts a claim to the Deliverable.

Article 8.7 (Long-Term Preservation Commitment)

The Company shall employ industry-standard digital preservation practices and take reasonable technical measures to maintain the integrity, security, and accessibility of the Deliverable throughout the agreed retention period. If the Company determines that the stored file format may become obsolete or inaccessible due to technological changes, the Company shall use reasonable efforts to migrate or transcode the Deliverable to a then-available supported format and shall notify the Customer in writing at the registered contact information. The Customer is responsible for maintaining contact information that is current and accurate in order to receive such notice.

Article 9 (Health, Safety, and Identity Verification)

Article 9.1 (Safety and Hygiene)

All Participants must comply with health and safety instructions given by Company staff. Any Participant who is unwell or exhibits symptoms of an infectious disease must not attend the scheduled session. The Company reserves the right to refuse entry to any Participant who visibly exhibits symptoms of an infectious disease.

Article 9.2 (Accessibility)

Participants requiring special accessibility accommodations must notify the Company at the time of booking so that appropriate accommodations may be made in accordance with the Act for Eliminating Discrimination against Persons with Disabilities.

Article 9.3 (Identity Verification Requirements)

• Legal Name
  Family name, given name(s), and middle name, if applicable
• Full Current Address
  Street address, building name / room number, city, prefecture / state, postal code, and country
• Date of Birth
  Day / month / year in DD/MM/YYYY format
• Primary Contact Telephone Number
  International telephone number including country code
• Email Address
  Primary email address for communications and digital delivery
• Nationality
  Country of citizenship
• Valid Government-Issued Identification
  Passport, national ID card, or driver’s license, to be verified at the studio
• Emergency Contact
  Name, telephone number, and relationship to the Participant

Article 10 (Intellectual Property Rights)

• License to Customer
  Subject to full payment of all applicable Service Fees, the Company grants the Customer a non-exclusive, non-transferable, royalty-free license to use the final Deliverable within the scope of the personal or organizational purpose specified at the time of service application.
• Rights Reserved by the Company
  The Company retains all Intellectual Property Rights in its production methods, recording systems, platform infrastructure, brand assets, and all unedited raw footage not included in the final Deliverable.
• Customer-Provided Content
  The Customer warrants that any materials, scripts, music, images, or brand assets provided by the Customer are not subject to restrictions arising from third-party Intellectual Property Rights. The Customer shall indemnify, defend, and hold harmless the Company from any claims arising from such Customer-provided content.
• Usage Restrictions
  The Customer must not sublicense, sell, commercially broadcast, or transfer rights in the Deliverable to any third party without the Company’s prior written consent. Any portfolio use by the Company requires the Customer’s prior written consent.
• Ownership of Recorded Content
  The Customer and Participants retain all copyrights and moral rights in the expressive content of the Deliverable, including statements, performances, narratives, music, and other creative expressions recorded during the session. The Customer grants the Company a limited, non-exclusive license to store, convert, transcode, reformat, migrate, and transmit the Deliverable solely to the extent necessary for the Company to perform its obligations under these Terms, including long-term storage and future delivery. This license does not extend to commercial use, public transmission, or disclosure of the contents of the Deliverable beyond what is necessary to provide the Service.

Article 11 (Cancellation, Rescheduling, and Refunds)

Article 11.1 (Statutory Right of Cancellation — Cooling-Off)

Where applicable under the Act on Specified Commercial Transactions of Japan, the Customer shall have the right to cancel the Service Agreement within eight business days from the date of contract formation, provided that the recording session has not yet commenced. If a valid cancellation is made, the Company shall provide a full refund within 14 business days from the date of cancellation.

Article 11.2 (Standard Cancellation Policy)

• 7 or More Days Before — Calendar Day Basis
  Full refund, 100%, no cancellation fee
• 3 to 6 Days Before — Calendar Day Basis
  70% refund, 30% cancellation fee
• 1 Day Before — Calendar Day Basis
  30% refund, 70% cancellation fee
• Day of Recording / No-Show
  No refund, 100% of the Service Fee charged

Note: Payment processing fees, bank transfer fees, and foreign exchange fees are non-refundable and shall be deducted from any refund amount.

The cancellation and refund provisions set forth in this Article shall apply to Individual Customers. For Corporate Customers, the cancellation terms set forth in the executed written quotation shall apply. If the quotation does not specify cancellation terms, the schedule set forth in this Article shall apply by default. “Calendar Day” means consecutive days counted with reference to the scheduled recording date.

Article 11.3 (Rescheduling Policy)

• 14 or More Days Before — Calendar Day Basis
  One rescheduling permitted free of charge, no fee
• 7 to 13 Days Before — Calendar Day Basis
  10% of the total Service Fee
• 1 to 6 Days Before — Calendar Day Basis
  30% of the total Service Fee
• Day of Recording — Calendar Day Basis
  Rescheduling not permitted; treated as cancellation and rebooking.

Requests for rescheduling must be made to booking@this-is-earth.com or 03-5734-1171 during business hours. One rescheduling request per service application will be accepted free of charge.

Article 11.4 (No-Show Policy)

If the Customer or Participants fail to arrive within 30 minutes after the scheduled session start time without prior notice, the session shall be treated as a no-show. No refund shall be provided for a no-show session.

Article 11.5 (Cancellation by the Company)

The Company may cancel a confirmed session in the event of a Force Majeure Event or unforeseeable operational circumstances. The Customer shall be entitled to either a full refund of all fees paid in advance or, at the Customer’s option, rescheduling without additional charge.

Article 12 (Protection of Personal Data)

This Article provides an outline of the Company’s data protection obligations. For the full and comprehensive Privacy Policy regarding the collection, use, storage, transfer, and protection of Personal Data, please refer to the Company’s Privacy Policy published at www.this-is-earth.com and provided as a separate document.

The Company collects and processes Personal Data in compliance with APPI in Japan, GDPR in the European Union, UK GDPR, CCPA / CPRA in California, and all other applicable data protection laws. Categories of data collected include identification data, contact data, financial data, service data, audio and video data, and technical / usage data.

The legal bases for processing Personal Data include performance of a contract, compliance with legal obligations, legitimate interests, and consent. Personal Data may be transferred to Sub-processors, including Shopify Inc. in Canada / the United States and DocuSign Inc. in the United States, subject to appropriate safeguards.

Data subject rights, including the rights of access, rectification, erasure, restriction of processing, data portability, objection, and withdrawal of consent, may be exercised by contacting privacy@this-is-earth.com. Financial records are retained for seven years pursuant to Japanese law, and audio and video recordings are deleted within 90 days after confirmation of delivery.

If the Customer’s death or legal incapacity is confirmed, the Company may provide to a verified Close Relative who has submitted a valid notice of death pursuant to Article 8.6(a) only limited information confirming the existence of the Deliverable and the initiation of the delivery procedure. The Company shall not disclose to any Close Relative the content, nature, designated recipient, scheduled delivery date, or any other details of the Deliverable. Posthumous data sharing shall be limited to the minimum extent necessary for death verification purposes and shall be recorded in accordance with applicable data protection laws, including APPI and GDPR.

Article 13 (Confidentiality)

This Article provides an outline of confidentiality obligations. For the full confidentiality policy governing the protection of confidential information in all operations, please refer to the Company’s Confidentiality Policy provided as a separate document.

Each party shall keep strictly confidential all Confidential Information disclosed by the other party in connection with the Service. Confidential Information may be disclosed only where: (a) disclosure is required by law or court order; (b) disclosure is made to professional advisors bound by equivalent confidentiality obligations; or (c) prior written consent has been obtained from the disclosing party. Confidentiality obligations shall survive termination of these Terms for five years, and shall survive indefinitely with respect to trade secrets and Personal Data.

Article 14 (Warranties, Liability, and Indemnification)

Article 14.1 (Company Warranties)

The Company warrants that: (a) it has full authority to provide the Service; (b) the Service will be provided with reasonable professional care and skill; (c) the Company complies with all applicable laws and regulations; and (d) the Company maintains appropriate business insurance.

Article 14.2 (Disclaimer)

Except as expressly provided in these Terms, the Service is provided on an “as is” and “as available” basis. The Company makes no warranties, whether express or implied, including any implied warranties of merchantability or fitness for a particular purpose.

Article 14.3 (Limitation of Liability)

To the maximum extent permitted by applicable law, the Company’s total liability shall be limited to the total Service Fee paid by the Customer in connection with the relevant transaction. The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages. These limitations shall not apply to death or personal injury caused by negligence, fraud, or liability that cannot be excluded under Japanese consumer protection laws.

Article 14.4 (Indemnification)

The Customer shall indemnify, defend, and hold harmless the Company against claims arising from: (a) breach of these Terms by the Customer or Participants; (b) violation of applicable laws; (c) third-party claims arising from content provided by the Customer; or (d) use of the Deliverable by a recipient after successful delivery.

Article 14.5 (Disclaimer Regarding Long-Term Storage)

The Customer acknowledges that, over long-term storage periods of five years or more, digital preservation technologies, file formats, delivery infrastructure, and the availability of third-party platforms may materially change. The Company makes no warranty regarding compatibility with future technologies, devices, or platforms.

If delivery of the Deliverable becomes technically impossible due to circumstances beyond the Company’s reasonable control, including format obsolescence, infrastructure discontinuation, or unrecoverable data corruption not caused by the Company’s negligence, the Company’s liability shall be limited to a prorated refund of the Service Fee calculated based on the period from the recording date to the date on which non-deliverability is confirmed.

The Customer is strongly encouraged to retain an independent backup after receiving the Deliverable.

Article 14.6 (No Testamentary or Other Legal Effect)

The Company shall not be liable for any claims, disputes, losses, or damages arising out of or relating to any assertion that the Deliverable constitutes a legally valid will, testament, or testamentary document.

The Company expressly disclaims all responsibility for: (a) the legal effect or enforceability of any statement made in the recording; (b) inheritance, estate, or succession disputes in which the Deliverable is submitted as evidence; and (c) any acts or consequences arising from reliance by the Customer, designated recipient, or any third party on the contents of the Deliverable as a substitute for legally valid estate planning documents.

The Customer acknowledges that the Service is not a substitute for professional legal, notarial, or estate planning advice.

Article 15 (Force Majeure)

Neither party shall be liable for non-performance or delay in performance caused by a Force Majeure Event beyond its reasonable control. Such events include, but are not limited to, earthquakes, typhoons, pandemics, government orders, infrastructure failures, and cyberattacks.

If a Force Majeure Event prevents the Company from conducting recording sessions for more than 30 consecutive days, the Customer shall be entitled to either a full refund or priority rescheduling without additional charge.

Article 15.1 (Equipment and Logistics Failures)

The Company uses professional recording equipment, including designated session chairs, which may be transported domestically or internationally for location recording and corporate sessions. If circumstances beyond the Company’s reasonable control, including customs delays, carrier damage, transportation disruption, import restrictions, or Force Majeure Events as defined in Article 15, materially affect the delivery, availability, or condition of the Company’s equipment, the Company shall notify affected Customers as promptly as possible and make reasonable efforts to arrange equivalent substitute equipment or reschedule the session.

If an equipment-related failure prevents the session from being conducted as scheduled, the Customer may choose either (i) rescheduling without additional charge, or (ii) a full refund of all fees paid. The Company shall not be liable for consequential damages, travel expenses, accommodation expenses, or other costs incurred by the Customer due to equipment-related session failure caused by circumstances beyond the Company’s reasonable control.

Article 16 (Dispute Resolution)

Article 16.1 (Good-Faith Consultation)

Any dispute shall first be resolved through good-faith consultations at the senior management level. A written notice of dispute must be submitted within 60 Calendar Days from the date the issue is recognized. The parties shall consult in good faith for at least 30 days.

Article 16.2 (Consumer Dispute Resolution — Japan)

Customers in Japan may also contact the following organizations: National Consumer Affairs Center of Japan (www.kokusen.go.jp), Consumer Affairs Agency (www.caa.go.jp), or local consumer affairs centers.

Article 16.3 (Binding Arbitration)

Unresolved disputes shall be finally resolved by binding arbitration under the Commercial Arbitration Rules of the Japan Commercial Arbitration Association (JCAA), with the seat of arbitration in Tokyo, Japan. The arbitration shall be conducted by a sole arbitrator in English. The arbitral award shall be final and binding on the parties.

Article 16.4 (Interim Relief)

Either party may seek injunctive or other interim relief from a court of competent jurisdiction to prevent unauthorized disclosure of Confidential Information, infringement of Intellectual Property Rights, or misuse of Personal Data, without waiving its right to arbitration.

Article 17 (Governing Law and Jurisdiction)

These Terms shall be governed by, construed, and enforced in accordance with the laws of Japan. To the extent court proceedings are permitted, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance; provided, however, that this shall not apply where the Customer is a consumer who has the right under applicable mandatory law to bring proceedings before a court having jurisdiction over the Customer’s place of residence. International Customers shall continue to enjoy any mandatory consumer rights that cannot be excluded by contract under the laws of their country of residence.

Article 18 (Electronic Signatures)

These Terms and all related documents may be accepted and executed electronically through DocuSign or any other legally recognized electronic signature platform. Electronic signatures shall be legally binding under the Act on Electronic Signatures and Certification Business of Japan, the EU eIDAS Regulation, and other applicable laws and regulations.

Article 19 (General Provisions)

• Entire Agreement
  These Terms, together with the service agreement and any applicable order form or attachment, constitute the entire agreement between the parties with respect to the Service.
• Amendments
  The Company may amend these Terms at any time by posting the revised version on its official website. Such amendments shall not apply to transactions that have been confirmed and fully paid before the effective date of the amendment. However, updates to the pricing structure posted on the Company’s Shopify storefront shall apply to all new bookings made on or after the effective date, even if the Customer has agreed to a prior version of these Terms.
• Severability
  If any provision of these Terms is found to be unlawful or unenforceable, such provision shall be modified to the minimum extent necessary or severed, and all remaining provisions shall continue in full force and effect.
• Assignment
  The Customer may not assign or transfer any rights or obligations under these Terms to any third party without the Company’s prior written consent.
• Language
  These Terms are prepared in English. A Japanese translation shall be provided upon request. In the event of any inconsistency between the English version and the Japanese version in the interpretation of these Terms, the Japanese version shall prevail for Customers residing in Japan, and the English version shall prevail for all other Customers.

Article 20 (Export Control and Sanctions Compliance)

Article 20.1

The Customer represents and warrants that:

• (a) neither the Customer nor any designated recipient is located in, is a national of, or is organized under the laws of any jurisdiction subject to comprehensive trade sanctions or embargoes imposed by Japan, the United States, the European Union, the United Kingdom, or the United Nations;
• (b) neither the Customer nor any designated recipient is listed on any applicable government sanctions list, including the OFAC Specially Designated Nationals List (SDN List), the EU Consolidated Sanctions List, the UK Financial Sanctions List, or any equivalent sanctions list maintained by the Government of Japan; and
• (c) the Customer shall not use the Service in any manner that violates applicable export control laws or regulations, including the Foreign Exchange and Foreign Trade Act of Japan, the U.S. Export Administration Regulations (EAR), and EU and UK dual-use export control regimes.

Article 20.2 (Company Rights)

The Company reserves the right, without any liability or refund obligation, to suspend, withhold, or permanently terminate all or part of the Service, including withholding delivery of the Deliverable, if the Company reasonably determines that: (a) continuation of the Service may violate applicable export control or sanctions laws; (b) the Customer or designated recipient is or becomes a sanctioned individual or entity; or (c) the delivery jurisdiction becomes subject to new or expanded sanctions after the recording date.

Article 20.3 (Customer Indemnification)

The Customer shall indemnify and hold harmless the Company from any penalties, fines, legal fees, or losses arising from a breach of the representations and warranties in Article 20.1 or use of the Service in violation of applicable export control or sanctions laws.

Article 20.4 (Continuing Obligation)

The representations and warranties in this Article are made at the time of service application and shall be deemed repeated each time the Company takes any action in connection with performance of the Service, including delivery. The Customer must immediately notify the Company in writing if any representation in Article 20.1 becomes untrue at any time, whether before or after delivery.

Article 21 (Statutory Disclosures)

The following disclosures are made pursuant to Article 11 of the Act on Specified Commercial Transactions of Japan.

• Seller / Service Provider
  This Is Earth Inc.
• Representative
  Katashi Nishida
• Address
  Win Aoyama 942, 2-2-15 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
• Telephone Number
  03-5734-1171; from overseas: +81-3-5734-1171
• Email Address
  support@this-is-earth.com
• Service Fee
  JPY 120,000 + 10% = JPY 132,000
• Optional Additional Service
  Blu-ray: JPY 8,800, shipping not included
• Payment Methods
  Bank transfer, Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay
• Payment Deadline
  Bank transfer: within 7 days
• Return Policy
  As set forth in Article 11

Article 22 (Acknowledgment and Electronic Signature)

By electronically signing through DocuSign or otherwise accepting these Terms, the Customer confirms that:

• (a) the Customer has read and understood all provisions of these Terms;
• (b) the Customer agrees to be legally bound by these Terms and all related documents;
• (c) the Customer has received all statutory disclosures required under the Act on Specified Commercial Transactions of Japan;
• (d) the Customer consents to the collection and processing of Personal Data as described in Article 12 and the Privacy Policy; and
• (e) if signing on behalf of an organization, the signer confirms that they have full authority to legally bind that organization.

Customer / Authorized Representative

• Legal Name
• Organization Name, if applicable
• Title
• Contact Email Address
• Date of Electronic Execution
• Customer Electronic Signature — DocuSign

THIS IS EARTH INC. — Authorized Representative

• Legal Name
• Title
• Date of Execution
• Company Representative Electronic Signature — DocuSign